About us

Our Story

Founded in 2018, SnugMiau began as a small passion project by a team of feline enthusiasts who believed pets deserve the same quality and style as their human companions. What started as a local boutique has blossomed into a trusted international destination for premium pet lifestyle products.

Every product in our collection is personally tested by our team of "feline quality inspectors" (our office cats!) to ensure they meet our rigorous standards for comfort, durability, and style.

Our Mission & Values

Paw-sitive Impact

We're committed to ethical sourcing and sustainable practices. 5% of all profits support animal shelters and rescue organizations worldwide.

Tailored Comfort

From our orthopedic bedding to temperature-regulating clothing, every design prioritizes feline wellbeing based on veterinary research.

Purr-sonalized Service

Our pet stylists provide complimentary product consultations to help you find perfect matches for your cat's unique personality and needs.

Our Team Culture

At SnugMiau, we operate like a pride of cats - independent yet collaborative, curious yet focused. Our multicultural team across 12 countries shares:

  • Continuous Learning: Monthly "Cat Masterclasses" with veterinarians and animal behaviorists
  • Work-Life Balance: Flexible "cat naps" policy and pet-friendly workspaces
  • Innovation: Our R&D department includes a dedicated Cat Testing Lab

Our Quality Promise

We stand behind every product with our 3-Cat Guarantee:

  1. Approved by at least 3 of our feline testers
  2. 3-year durability warranty on all products
  3. 3-step quality inspection process

Unhappy with your purchase? Our satisfaction team will work tirelessly to make it right - because when your cat isn't happy, nobody's happy!

Looking Ahead

As we grow, we remain committed to our founding vision: creating a world where pets live in comfort and style. Coming soon: our revolutionary Smart Climate Cat Bed and the world's first feline fashion recycling program.

Thank you for being part of the SnugMiau family - where every day is a cat's best life.