Privacy policy

Information We Collect

At SnugMiau, we collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, shipping/billing address, and payment details when you make a purchase.
  • Device Information: IP address, browser type, operating system, and device identifiers for analytics and security purposes.
  • Usage Data: Pages visited, products viewed, and interaction patterns to improve user experience.
  • Cookies: We use cookies and similar tracking technologies to remember preferences and analyze site traffic.

How We Use Your Information

Your data is used exclusively for legitimate business purposes:

  • Processing and fulfilling your orders for pet accessories, clothing, grooming products, bedding, and toys.
  • Providing customer support and responding to inquiries.
  • Improving our website functionality and product offerings through analytics.
  • Sending transactional communications (order confirmations, shipping updates).
  • Preventing fraud and ensuring website security.

We will never sell your personal information to third parties.

Data Sharing and Third Parties

We may share information with:

  • Service Providers: Payment processors, shipping carriers, and IT service providers necessary for business operations.
  • Legal Compliance: When required by law or to protect our legal rights.

All third parties are contractually obligated to maintain confidentiality and security standards.

Data Retention and Security

We retain personal information only as long as necessary for:

  • Order fulfillment and warranty periods
  • Legal and tax compliance requirements
  • Legitimate business needs

We implement industry-standard security measures including:

  • SSL encryption for all data transmissions
  • Regular security audits
  • Restricted access to personal data

Your Rights

Under GDPR, CCPA, and other privacy laws, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion of your information
  • Opt-out of marketing communications
  • Lodge complaints with regulatory authorities

To exercise these rights, please contact our Data Protection Officer at [email protected].

Policy Updates

We may update this policy periodically. Significant changes will be notified via our website. Continued use of SnugMiau constitutes acceptance of the current policy.

Last Updated: [Insert Date]