Shipping policy

Shipping Information

At SnugMiau, we strive to deliver your pet products as quickly and safely as possible. Please review our shipping policy below for details about delivery times, costs, and other important information.

Standard Shipping

We currently offer Standard Shipping for all orders. Delivery times and fees are calculated based on your location and the size/weight of your order.

• Processing Time: 1-3 business days
• Delivery Time: 3-7 business days after processing
• Shipping fees are calculated at checkout

Shipping Destinations

We currently ship to most countries worldwide. During checkout, please verify that your address is eligible for delivery.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your package's journey.

Shipping Restrictions

Some items may have special shipping requirements due to size, weight, or regulations in certain countries. These restrictions will be noted on the product page.

Undeliverable Packages

If a package is returned to us as undeliverable, we will contact you to arrange reshipment (additional fees may apply) or issue a refund minus original shipping costs.

Contact Us

For any shipping-related questions, please reach out through our contact form. Include your order number for faster assistance.

Note: Shipping times are estimates and not guaranteed. Delays may occur due to weather, customs processing, or other factors beyond our control.