Terms of service

1. General Terms

By accessing and using SnugMiau.com ("Website"), you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and others who wish to access or use our services.

We reserve the right to modify these terms at any time. Continued use of the Website after changes constitutes acceptance of the modified terms.

2. Product Information

We make every effort to display our products (Accessories & Clothing, Grooming & Cleaning, Bedding & Living, Toys & Training) as accurately as possible. However, we cannot guarantee that your device's display will be perfectly accurate.

All products are subject to availability. We may limit quantities and discontinue products at any time.

3. Order Processing

All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason.

You agree to provide current, complete, and accurate purchase information for all transactions on our Website.

4. Pricing and Payment

All prices are shown in USD and are subject to change without notice. We are not responsible for typographical errors regarding price.

You agree to pay all charges incurred by your use of the Website at the prices in effect when such charges are incurred.

5. Shipping and Delivery

Shipping times are estimates only and are not guaranteed. We are not responsible for any delays caused by shipping carriers or customs.

Risk of loss passes to you upon delivery of the products to the carrier.

6. Returns and Refunds

We accept returns within 30 days of delivery for unused, unopened products in original packaging. Customers are responsible for return shipping costs.

Refunds will be processed to the original payment method within 14 business days after we receive and inspect the returned item.

Final sale items and personalized products are not eligible for return or refund.

7. Intellectual Property

All content on this Website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

You may not use our trademarks or copyrighted material without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, SnugMiau shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Website or products.

Our total liability for any claim related to these terms or your use of the Website shall not exceed the amount you paid to us in the last 12 months.

9. Dispute Resolution

Any disputes arising from these terms shall be resolved through good faith negotiations between the parties.

If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in [State], USA.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law provisions.

11. Contact Information

For any questions regarding these Terms of Service, please contact us through our Website's contact form.